Investing in the future of digital HR with Sarwa
Any business going through a growth phase needs the right HR support systems in place. However, knowing where to focus that investment so that it enables the most efficient and effective operation isn’t always easy. We sat down with Elizabeth Donaghy, Head of Internal Operations at Sarwa, to find out how Bayzat’s HR and insurance platform provided the foundation for growth.
It now has more than 13,000 clients registered across its trading and investing platforms, representing significant growth throughout its first few years of operation. This means its internal team has also grown quickly – from 10 people in 2020 to nearly 60 by the first half of 2022. As such, Sarwa turned to Bayzat to help it establish a foundational HR system that would support its growth, save its team members valuable time, and streamline the medical insurance process.
Sarwa now runs all of its annual leave processes, work expenses and payroll (specifically payslips and pay information) through Bayzat. This has delivered significant time savings across the business, both for the HR team and employees. Employees can now easily apply for leave and submit expenses through the app, while the HR team has enhanced visibility into when and how people are taking their leave.
In terms of medical insurance, Sarwa previously managed policies on an individual basis directly with the insurance company. It has now moved its Dubai staff over to a group medical insurance policy, using the Bayzat platform to streamline and automate the processes involved. This has removed a lot of the manual work (such as when adding new joiners to the policy) and saved Sarwa’s team significant time. Sarwa has also tapped into Bayzat’s local sector knowledge for insights into their insurance strategy – helping to ensure that they adopt the best policy for the business.
“The main saver has been the insurance part; how it’s integrated into the back end when we’ve got new joiners coming on board – especially given our current growth,” added Elizabeth. “It’s just a few button clicks and a bit of data entry to get their insurance set up and Bayzat automates everything in the back end. If you do that manually there are spreadsheets to fill out, forms to get signed and it’s just painful.”
It is also planning on moving its Abu Dhabi staff over to a group medical insurance policy with Bayzat next year, giving all its employees access to the benefits that Bayzat provides. As Elizabeth said, “The medical insurance is spot on.”