- Core HR
- Talent
- Payroll
- Finance
- Insurance Benefits
- Automation
- Bayzat AI
- By Company Size
- By Role
- By Industry
- By employee lifecycle
Optimizing Workforce Management & Employee Experience with Bayzat
The Cobbler is dedicated to delivering an exceptional client experience, staying true to its brand DNA: Craftsmanship, Expertise, and Passion. As a luxury brand with boutiques across the UAE, The Cobbler not only specializes in the cleaning, repair, and restoration of timeless luxury pieces but also offers its own retail collection.
While The Cobbler had been long-time Bayzat customers, their continued expansion led them to adopt more of Bayzat's features—particularly Shift Scheduling & Attendance and the AI-powered Knowledge Hub.
Managing employee shifts across retail and operations was complex, and Bayzat's localized, interconnected solution helped The Cobbler automate processes, improve efficiency, and enhance employee experience—all within a single platform.
We sat down with Michael De la Fuente, Head of People at The Cobbler, to learn how Bayzat has helped streamline workforce management, automate shift scheduling, and enhance the overall employee experience for their growing team across multiple locations.
As a luxury brand specializing in restoring high-end fashion pieces, The Cobbler operates with a diverse team of artisans, customer service professionals, and retail staff. With multiple locations, their HR and finance teams faced increasing challenges in managing workforce scheduling, payroll accuracy, and insurance administration. While they previously relied on manual HR processes, they needed an all-in-one localized platform that could:
As a long-standing insurance customer, The Cobbler also leverages Bayzat's insuretech solutions to provide employees with clear visibility into their health insurance, access to in-network clinics, health services, and seamless claim tracking.
By adopting Bayzat's all-in-one Work Life Platform, The Cobbler has streamlined operations, reduced manual workload, and significantly enhanced the employee experience.
With automation and self-service capabilities, their HR & finance teams can now focus on more strategic initiatives, while employees enjoy a seamless and intuitive platform for managing their work lives.
Retail operations require precise shift management, and Bayzat's Shift Scheduling & Attendance tool provided The Cobbler with an automated system. Employees can now:
50,000+ shifts have been created and managed through Bayzat, reducing HR’s workload and improving operational efficiency.
The Cobbler has trusted Bayzat's localized payroll solution since 2020. By integrating attendance and shift data directly with payroll, their HR and finance teams have eliminated payroll errors and saved hours of manual calculations each month.
Over 5 years of payroll processing through Bayzat, reducing administrative workload and ensuring compliance.
The Cobbler recently adopted Bayzat's AI-powered Knowledge Hub, transforming the way employees access training materials, company policies, and onboarding documents. Now:
The Cobbler's long-standing use of Bayzat's insurance solutions ensures that employees:
It's not just The Cobbler's HR and finance teams that have benefitted from Bayzat. By digitizing and automating key HR functions, the platform has significantly improved the day-to-day experience for employees—from easily checking their schedules to accessing benefits and HR documents in just a few taps.
With Bayzat's mobile-friendly platform, employees now have seamless access to their shift schedules, leave balances, and health insurance details—all in one centralized place. Whether they need to request time off, check which clinic is in-network, or review company policies, everything is available at their fingertips.
This digital-first approach has boosted transparency, reduced administrative friction, and ensured employees always feel connected and informed—all while allowing HR to focus on what matters most: supporting their people.
Bayzat's mobile app has made life easier for our team. Employees can check their shifts, request time off, and access their benefits instantly, without any back and forth. It's intuitive, efficient, and gives them a sense of control over their work life.
Michael De la Fuente, Head of People at The Cobbler
With Bayzat's all-in-one HR platform optimizing daily operations, The Cobbler is exploring additional ways to enhance its HR capabilities. They are now considering Bayzat's Applicant Tracking System (ATS) to streamline recruitment as they continue expanding their workforce.